Question:
I just received my mattress and it has a strong odor. Is this normal?
Answer:
The Nova-Pedic New Generation material can have a 'fresh foam' smell when new, and is a natural characeristic of this extraordinary material. All polyurethane based materials have this attribute. This is normal, completely non-toxic and harmless. We understand that this can still be unpleasant to some people. The odor will dissipate as the mattress cells shift through normal use. Due to the high density of this New Generation material, it may take a few days for the odor to completely fade.
